
Prompt - Churn Survey and Win-Back Message
ClaudePrompt - Churn Survey and Win-Back Message
Act as a retention specialist. Help me reduce SaaS churn. First, design a short cancellation survey (3-4 questions) that surfaces the real reason without annoying the user. Then write win-back messaging for the top likely churn reasons (price, missing feature, not using it, switched tools), each with an empathetic response and an offer or path back where appropriate. Keep it genuine, not desperate.
